Welcome to our comprehensive policy center where you can find all legal information regarding our digital transformation services. At PrimePivot Digital Estates, we believe in complete transparency with our clients as we revolutionize digital presence for small businesses, self-employed professionals, and nonprofits across North America.
By accessing or using PrimePivot Digital Estates' services, you agree to comply with and be bound by these Terms of Use. Our subscription-based digital transformation services are provided subject to your acceptance of these terms.
Our terms govern your use of all PrimePivot platforms, applications, and services. They outline acceptable use policies, intellectual property rights, and subscription terms specific to our unique digital estate leasing model.
You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of our services without express written permission from PrimePivot Digital Estates. All custom websites, apps, and SaaS tools provided remain the intellectual property of PrimePivot while licensed to you under your subscription agreement.
PrimePivot Digital Estates provides its services on an "as is" and "as available" basis without warranties of any kind, either express or implied. While we strive for excellence in all our digital transformation solutions, we cannot guarantee uninterrupted service or that results obtained will meet your expectations.
We do not warrant that our digital platforms will be error-free or that defects will be corrected. Any material downloaded or obtained through our services is accessed at your own risk, and you are solely responsible for any damage to your computer system or loss of data.
PrimePivot Digital Estates reserves the right to modify, suspend, or discontinue any aspect of our services at any time, including the availability of features, databases, or content. Changes to your subscription services will be communicated according to your agreement terms.
This disclaimer constitutes part of our agreement with you regarding the use of our digital transformation services and should be read in conjunction with our Terms of Use and Privacy Policy, as well as all other information available on our main website.
Privacy Policy
At PrimePivot Digital Estates, we take your privacy seriously. This policy explains how we collect, use, and protect your personal information when you use our digital transformation services.
Information Collection
We collect information necessary to provide our subscription-based services, including contact details, business information, payment data, and usage statistics. When you interact with our custom websites, apps, and SaaS tools, we may collect technical data to improve your experience.
Information Usage
Your information helps us deliver and improve our digital transformation services, process payments, communicate with you about your subscription, and provide technical support. We analyze usage data to enhance functionality and user experience across our platforms.
Information Sharing
We never sell your personal information. We may share data with trusted third-party service providers who assist us in operating our services, conducting business, or serving you, subject to confidentiality agreements. We may disclose information when legally required.
End User License Agreement
This End User License Agreement ("EULA") is a legal agreement between you and PrimePivot Digital Estates governing your use of our digital transformation services, including websites, applications, and SaaS tools provided under subscription.
By subscribing to our services, you receive a non-exclusive, non-transferable license to use our digital solutions for your business operations. This license is contingent upon your continued subscription payments and compliance with all terms.
You may not reverse engineer, decompile, or disassemble our software. You may not modify, adapt, or create derivative works based on our digital platforms or remove any proprietary notices or labels. Your subscription does not transfer ownership of any intellectual property to you.
PrimePivot Digital Estates maintains the right to update the EULA periodically. Continued use of our services after changes constitutes acceptance of the revised agreement. For the complete EULA, please visit our main website.
Refund Policy
Subscription Services
PrimePivot Digital Estates operates on a subscription model similar to real estate leasing. All subscription payments are non-refundable for the contract billing period in which services have been rendered. You may cancel your subscription at any time after your contract period ends by giving us written notice at least 24h before the end date of of your current contract cycle.
If you encounter technical issues with our services that we cannot resolve within a reasonable timeframe, we may offer partial credit toward future service as compensation, evaluated on a case-by-case basis.
Setup and Custom Development
Initial setup fees and custom development costs outside standard subscription packages may be partially refundable within 14 days if we have not begun substantial work. Once development has commenced, these fees become non-refundable.
For specific concerns regarding our refund policy or to discuss your particular situation, please contact our customer service team through our contact form.
Contract terminations are discouraged and unique situations are managed on a case by case basis at the full discretion of PrimePivot Digital.
Legal Compliance
PrimePivot Digital Estates is committed to complying with all applicable laws and regulations governing digital services across jurisdictions where we operate.
GDPR Compliance
For European clients, we comply with the General Data Protection Regulation, respecting your rights to access, correct, delete, and export your personal data. We maintain appropriate data protection measures and process information with legal basis.
CCPA Compliance
Under the California Consumer Privacy Act, California residents have specific rights regarding personal information. We provide transparency about data collection, honor opt-out requests, and do not discriminate against those exercising their privacy rights.
Accessibility Standards
We strive to make our digital solutions accessible to all users, including those with disabilities, by following WCAG guidelines. Our development processes incorporate accessibility considerations for websites and applications we create.
Contact Us
We're here to address any questions or concerns you may have about our policies or services. PrimePivot Digital Estates is committed to providing exceptional support to our clients throughout North America.
For policy questions, technical support, or information about our digital transformation services, please reach out through our secure contact form. Our dedicated team typically responds within one business day.
You can also visit our main website to learn more about how our unique subscription-based model eliminates costly upfront investments while enabling scalable digital growth for your organization.